Tech ideas for hospitality
The restaurant industry is in the midst of a technological revolution. From artificial intelligence to robots, new tools are changing how restaurants operate, and early adopters are reaping the rewards. Staying ahead of the curve is crucial in today's competitive landscape, and embracing the right technology can significantly impact your bottom line and elevate the customer experience. This blog post explores the latest advancements and how they can help you thrive.
AI-Powered Business Intelligence: Your Virtual Restaurant Manager
Imagine having a 24/7 assistant who can predict your sales with 90-95% accuracy, optimise staffing levels, and even manage your inventory. That's the power of AI-driven business intelligence. Platforms like Nory use AI to analyse vast amounts of data, providing real-time insights into key performance indicators (KPIs) like sales vs. forecast, cost of goods sold (COGs), labor costs, and food waste. This translates to data-driven decisions that boost profitability. Forget sifting through spreadsheets – get live profit and loss (P&L) statements and real-time reporting right at your fingertips. Empower your team to make informed decisions on the fly, leading to optimised operations and increased efficiency.
Robots: Not Just a Gimmick, But a Valuable Asset
Robots are no longer a futuristic fantasy. They're here, and they're ready to bus tables! Advanced robots like the KEENON Dinerbot T10 (supplied by Gamble FS Ltd ),can efficiently deliver food and interact with customers. Equipped with movable heads, screens, and voice prompts, these robots add a touch of fun to the dining experience. They can facilitate self-pickup options and navigate your restaurant safely with advanced sensors. This frees up your staff to focus on providing exceptional service and creating memorable experiences for your customers.
Self-Service Kiosks: Empowering Customers, Streamlining Service
Self-service kiosks are transforming the customer journey. Companies like Lazenby Group offer a variety of kiosk solutions, from standard and custom designs to outdoor options. These kiosks allow customers to place orders and pay at their own pace, reducing wait times and improving order accuracy. Features like "Safe Touch" self-sanitising technology demonstrate a commitment to hygiene and customer safety. By streamlining operations and empowering customers, kiosks contribute to a smoother, more efficient, and satisfying dining experience.
Online Ordering and Digital Platforms: Your Restaurant, Everywhere
In today's digital age, a robust online ordering system is essential. Platforms like Ordu offer branded websites and mobile apps that provide a seamless online ordering experience. From home delivery and table ordering to curbside pickup, these systems integrate with your POS system for a smooth workflow. By offering convenience and maintaining a consistent brand experience across all platforms, you can expand your reach and cultivate customer loyalty.
Data-Driven Operations: Making Informed Decisions in Real-Time
Data is the key to unlocking your restaurant's full potential. Platforms like Nory consolidate all your key operational KPIs into a single, user-friendly
platform. Access real-time data and live P&L statements, empowering you to make informed decisions that drive profitability and efficiency. With AI-powered sales forecasting accurate to within 90-95%, you can plan daily operations with confidence.
Integration and Efficiency: Connecting the Dots
Integrating your various technology systems, such as POS, payroll, and accounting, is critical for streamlined operations. This reduces errors, saves time, and provides a comprehensive view of your business. By connecting the dots, you create a more efficient and cohesive operation.
Conclusion: Embrace the Future of Food Service
Technology is reshaping the food service industry. By embracing these advancements, you can improve efficiency, increase profitability, and enhance customer experiences. From AI-powered business intelligence and robots to self-service kiosks and online ordering platforms, the tools are available to take your restaurant to the next level. Don't get left behind – explore these technologies and discover how they can transform your business.
Smart Lockers: The Next Course in Restaurant Efficiency
Technology is revolutionising the restaurant industry, and smart lockers are the next hot item on the menu! These aren't your average storage units – they offer a range of benefits for both customers and restaurant owners.
For your customers:
Ultimate Convenience: Imagine grabbing your online order without waiting in line, especially during those crazy rush hours. Smart lockers provide a contactless, hassle-free pickup experience.
Speedy Service: No more counter congestion! Smart lockers help streamline the pickup process, reducing wait times for everyone.
For you:
Organised and Efficient: Keep orders organised and ensure the right order is ready at the right time, especially for those busy click-and-collect periods.
Food Safety First: Temperature-controlled lockers keep food fresh and safe until pickup. No more soggy fries or lukewarm burgers!
Seamless Integration: Smart lockers can connect with your online ordering system and kiosks, creating a smooth and automated process from order to pickup.
Looking Ahead:
Think robots delivering food straight to lockers, even those located further away from your restaurant. The possibilities are endless! Smart lockers are a smart investment for any restaurant looking to boost efficiency, enhance customer satisfaction, and stay ahead of the tech curve. Supplied by Gamble FS Ltd
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